Privacy Policy

Last updated: 23 July 2026

Pharmacy Weight Loss Brackley | GPhC No. 9012511 | Last updated: July 2026

Pharmacy Weight Loss Brackley is a GPhC registered online pharmacy weight loss clinic serving patients in Brackley and the surrounding areas. We are committed to protecting your personal data and handling it responsibly in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

We are the data controller for the personal information you provide to us. Our pharmacy is registered with the General Pharmaceutical Council under registration number 9012511. If you have any questions about how we handle your data, please contact us using the details provided at the end of this policy.

2. Data We Collect

To provide safe and effective pharmacy and weight loss services, we may collect and process the following information:

Personal details: Full name, date of birth, gender, and contact information including address, phone number, and email address.
Health information: Medical history, current medications, BMI, weight, and any other clinical information required to assess your suitability for treatment.
Payment information: Billing details processed securely through our payment provider.
Website usage data: Information collected automatically when you browse our website, including IP address, browser type, and pages visited.

3. How We Use Your Data

We use your personal and health information for the following purposes:

To assess your suitability for weight loss treatments and provide clinical consultations.
To process and dispense your prescriptions safely, with delivery completed within 1 working day of pharmacist approval.
To communicate with you regarding your orders, treatment, and any safety follow-up.
To comply with our legal and regulatory obligations as a GPhC registered pharmacy.
To maintain accurate clinical and dispensing records as required by pharmacy law.
To improve our services and website functionality.

Our legal basis for processing health data is the provision of healthcare and the management of health systems, under Article 9(2)(h) of the UK GDPR. General personal data is processed on the basis of contractual necessity and legitimate interests.

4. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us understand how visitors use our site.

We use the following types of cookies:

Essential cookies: Required for the website to function correctly, including secure login and checkout processes.
Analytical cookies: Help us understand site traffic and user behaviour so we can improve our services.
Functional cookies: Remember your preferences to personalise your experience.

You can manage or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of our website.

5. Sharing Your Data with Third Parties

We do not sell your personal data to any third party. We may share your information only in the following circumstances:

Healthcare providers: Where clinically necessary, we may share information with GPs or other healthcare professionals involved in your care.
Service providers: We work with trusted third parties including payment processors, delivery services, and IT providers who assist us in operating our pharmacy. These parties are bound by strict data processing agreements.
Legal obligations: We may disclose information where required by law, regulation, or a court order, including to the MHRA, GPhC, or NHS bodies.

All third-party providers are required to handle your data securely and in line with UK GDPR requirements.

6. Data Retention

We retain your personal and health records in line with NHS and pharmacy regulatory guidance, typically for a minimum of eight years for adult patient records. After this period, data is securely deleted or anonymised.

7. Data Security

We take the security of your personal data seriously. We use appropriate technical and organisational measures to protect your information from unauthorised access, loss, or disclosure. All data is stored securely on encrypted systems within the UK.

8. Contact Us

If you have any questions, concerns, or requests regarding your personal data, please contact us. We aim to respond to all data-related enquiries within 48 hours.

Phone: (+44) 116 4646009
Email: info@pharmacyweightloss.co.uk

We may update this privacy policy from time to time. Any changes will be posted on this page with a revised date.